A video consultation lets you speak to a psychiatrist from home. It suits people who find travel difficult, families who live in different cities, and anyone who prefers privacy.
Before the consultation
Register with your mobile number, add the patient's details and choose a time. You will be asked for a short description of the concern and a list of current medicines. Keep any old prescriptions and reports at hand.
During the consultation
Find a quiet, well-lit place with a steady internet connection. The doctor will confirm the patient's name and age, then ask about the problem, its history, sleep, appetite, physical health and family circumstances. A family member can join from another device.
After the consultation
You will receive the doctor's advice and, where appropriate, a prescription. Follow-up appointments are shorter and review how things are going.
What online consultation cannot do
Some medicines cannot be prescribed over a video call under India's telemedicine guidelines, and some situations need an in-person examination. The doctor will tell you if that applies.
In an emergency
Online consultations are not for emergencies. If someone is at risk of harming themselves or others, call Tele-MANAS on 14416 or emergency services on 112, or go to the nearest hospital.
This article is general information and is not a substitute for a consultation.
If someone is at risk right now
Pratiasha is not an emergency service. If someone is at risk of harming themselves or others, call now or go to the nearest hospital.
