Privacy policy

Draft. This page is a starting point and must be reviewed by a lawyer before the site goes live.

What we collect

• Your mobile number and, if you give it, your email address.
• The name, date of birth, gender and city of each patient you add.
• An emergency contact name and number.
• What you tell us about the concern, current medicines and past treatment.
• Appointment and payment records.

Why we collect it

We use this information only to provide consultations: to confirm who the patient is, to prepare the doctor, to send booking messages, and to reach someone in an emergency.

Who sees it

The doctor and clinic staff who need it. Payment, messaging and video providers receive only what they need to do their job. We do not sell personal information or use it for advertising.

Your choices

You can see and correct your details in My Account. To ask for a copy of your information, or for it to be deleted where the law allows, write to info@pratiasha.com.

Medical records

Doctors are required to keep consultation records for a period set by law, so some records cannot be deleted on request.